The Coronavirus has brought an unprecedented level of concern and uncertainty to UK business. RNS want to let you know that our people are here for you, and as ever, we will do our very best to assist and help you with your issues and problems.
However, RNS is a people business and we are unlikely to be immune from the effects of the Coronavirus. It is our desire to maintain the highest standards of client care and service that we can, but given these are unprecedented events, it is possible that our service standards may be affected should the extent of the pandemic worsen.
We have followed the advice issued by the UK Government and feel it is appropriate to let you know how we intend to deal with this ever-changing situation.
Following the Government announcement on 23 March we have now closed our offices to protect our clients and staff. Rest assured, we remain open for business, significant numbers of staff are working from home where they can access all files remotely. We are focussed on maintaining our normal levels of support and advice in these challenging times. Inbound office calls will be answered and our team remains available through the normal communication methods.
Our systems provide for different types of electronic communication including audio conferencing and email and we would encourage the use of such technology wherever possible in communications between us.
It is important that we take these proactive steps to minimise the spread of COVID-19. We will react as best we can to ensure that we continue to provide the excellent service that our clients deserve. We will continue to monitor the situation as it develops and will take any action we deem necessary. We hope you understand the reasons for this communication and we want you to know how much we appreciate your flexibility and understanding during this time. Should you have any queries, please speak to your partner or contact at RNS.
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Whatever your needs, we can help. RNS is a firm of Chartered Accountants based in Scunthorpe, Brigg and Barton-Upon-Humber, offering accounts, taxation and business advisory and support services to a wide range of businesses and individuals.
At RNS we provide a cost-effective, high value solution to meet all of your financial needs. We work hard to get to know you in order to deliver timely, individual advice on how to improve your business and personal wealth.