Testimonials

What our clients say about us...

The service you kindly provide is excellent. Thank you for looking after me and my accounts.
December 2023

In my experience I have found RNS to be professional, prompt and consistent. I have used RNS for several years now, mainly for completing tax returns. I intend to continue using them for the foreseeable future due to the high quality, reasonably priced services they offer.
December 2023

Thank you to Rob Smith and Roger Whitehouse for their efficient service and thank you to Alex Douglas for contacting me about my pension. There are no complaints from me here!
December 2023

No Problems from start to finish. All staff – reception, Roger etc. are very professional. We always receive Tax Returns back within a few days.
November 2023

The service from RNS is first class. Customer focussed, to the point, efficient, timely, reassuring and all with excellent communication. I would highly recommend RNS to any of my business contacts.
November 2023

Thank you for the quick and efficient turn around of my Tax Return. A reliable and friendly service.
November 2023

Always first class and excellent service from both Helen Webster and Andrew Clayton.
November 2023

Excellent service as usual.
October 2023

Personal Service, Helen has a number of clients but is always aware of individual circumstances, Great service.
October 2023

Once again my sincere thanks for the excellent guidance and service I come to rely on.
October 2023

Having been a client of RNS for many years, working closely with Helen Webster and occasionally with input from Andrew Clayton when required. I have found all of your staff including your friendly reception staff (who make a wonderful cup of coffee!) a pleasure to work with as you are a credit to your profession! Thank you for all the help! Greatly appreciated!
September 2023

Service was excellent as always.
August 2023

Excellent service, friendly people, expert advice. Highly recommend.
August 2023

Very speedy return of self-assessment. Excellent Work.
August 2023

Excellent, prompt, helpful and friendly service that I have come to expect from Helen.
August 2023

A first class service as always.
July 2023

Very happy with the service provided once again. Many Thanks.
July 2023

In 1987 myself and three colleagues from started trading with Ian pounder as our Accountant with RN Store in Brigg. Thirty-six years later, I am still with RN Store! This is completely and solely due to the relationship that has existed between myself Ian, Angie, Debs, and Kerry and the rest of the staff at RN Store that I have crossed paths with over the years. I have no doubts at all it will continue to work at least as well as the last thirsty-six years. I hope that this shows fairly conclusively my satisfaction with RNS!
July 2023

Helen Webster completes my Tax Returns and she is 5 star. Very professional and friendly and I couldn’t ask for a better service. I always recommend her to friends looking for an accountant.
June 2023

Excellent service as always.
June 2023

Service is excellent very efficient and prompt. Very satisfied.
January 2023

I recognise that my tax calculation ‘accounts’ is very small for RNS. However, I have every confidence in the work carried out over many, many years by RNS on my behalf, which has been addressed in a professional and timely manner and I feel that I will receive full support and advice if required; a very good accounting service. I also use the financial advice department of the firm.
January 2023

RNS have provided me with excellent service for several years. I highly appreciate the professionals who support me (especially Angie). Thanks.
November 2022

Thank you for your services and your advice top class.
November 2022

Having been a client of RNS for many years, I have received excellent professional advice from Helen and whoever else involved. Service is excellent and always appreciated. Thank you.
November 2022

Always very helpful with quick responses. Very satisfied with service in all departments we deal with. Would recommend to others.
November 2022

Wonderful service – quick turnaround – thank you very much.
November 2022

Excellent service, always found them to be helpful with any queries.
November 2022

I am perfectly satisfied with the serviced from Mrs J Cousins-Woodrow in preparing my tax return.
October 2022

The service and attention that I have received is second to none. In some cases RNS has gone above and beyond which is always greatly appreciated. Thank you for your services.
October 2022

My accounts are relatively simple but are always delivered promptly and with a smile. Helen always offers help and advice. Excellent.
October 2022

I have used RNS serviced for many years (Tax/Pensions) and found them to be professional and friendly. As a company director I have also found serviced for company accounts to also be professional and advice accurate.
October 2022

Very thorough and straightforward service provided. Very happy client.
October 2022

Helen has been exceptional sorting out my mother’s tax return each year. Many thanks for all your support.
October 2022

I have always been pleased with the service, advice and turnaround times that I have been given. Everybody I have met have been very friendly.
August 2022

The service I have received has always been excellent, both on a business and personal level, thanks.
July 2022

As ever I very much appreciate and am grateful for Helens valued advice and guidance. A valued and comforting service – thank you.
July 2022

Very professional service. Quick responses to any queries. Very Impressed.
June 2022

Very professional service. Would certainly recommend RNS.
June 2022

I have had dealings with RNS for a number of years and have always been dealt with the utmost efficiency, speed and a friendly face.
June 2022

Helen always does an excellent job with my yearly accounts and I am very happy with the service I receive.
May 2022

Fantastic from start to finish. Very professional and prompt.
May 2022

No improvement needed, always polite and extremely helpful even through the last couple of difficult ‘Covid years.’ Thank you to all staff.
May 2022

Thank you Angie and Karen for all the support you both give to me. I always need advice for both businesses and I always receive support promptly. 5 stars for you both.
April 2022

Thank you so much, I am perfectly happy with your valuable service.
October 2021

Excellent service over many years. Turnabout times also excellent.
October 2021

Always excellent and most courteous service from all at RNS without exception, recommended to me several years ago and I have no complaints whatsoever.
October 2021

A friendly, prompt and helpful service.
September 2021

Excellent service. Gave good clear advice to help me make my decision
September 2021

Very happy with the service that we have again received this year
September 2021

Confidential & reliable service, would recommend
August 2021

Great 1-1 service. Advice by Helen was clear, would always recommend RNS
August 2021

As ever Helen's attention & guidance provides great comfort knowing everything is entirely as it should be. An excellent service and much appreciated
August 2021

I have always found Helen & Gary to be very efficient & prompt in answering any queries. A first class service.
July 2021

I have dealt with RNS for many, many years and have always found all my dealings have been dealt with to the highest standards. The reception staff have always sorted me out perfectly but most of all in recent years.
July 2021

Helen Webster has been my tax advisor for many years. I appreciate her professional knowledge & advice. She has gone at times above and beyond to ensure my tax affairs are in order. Always a pleasure working with Helen thank you.
July 2021

I have dealt with RNS for many, many years and have always found all my dealings have been dealt with to the highest standards. The reception staff have always sorted me out perfectly, but most of all in recent years. Helen has been a rock always efficient and friendly.
April 2021

Sinead has done my tax return for a number of years she is excellent couldn’t ask for a better service
April 2021

Very professional and dedicated service
February 2021

Great service and great advice as always!
February 2021

Professional & Reasonable service instils confidence
February 2021

We are relieved and very happy that our company tax accounts are dealt with so efficiently by Rob Smith and his Team
February 2021

Have always found RNS to be reliable and prompt when dealing with any queries. I would have no hesitation in recommending this business.
January 2021

Rob Smith and his team always provide a first class service much appreciated by Liz and I
January 2021

Good advice, always prompt returning calls and always helpful and understanding
January 2021

Helen has always done an amazing job on my tax returns and this year is no exception, Thank you.
January 2021

Excellent service at all times many thanks for advice and prompt attention
January 2021

We are relieved and very happy that our company tax accounts are dealt with so efficiently by Rob Smith and his team
January 2021

Very friendly and helpful thank you
December 2020

Always willing to help. Excellent service. Thank you
December 2020

Thank you for your service and all help you give me and my business.
December 2020

I first became a client since 1964 and you have always looked after my interest and I am very satisfied. Thank you very much.
November 2020

Thank you for all that RNS have done for our company over the years. Very Satisfied
October 2020

First class service (third year running) prompt completion all the paperwork accurate which gives confidence and reassurance, thank you
October 2020

I have always been delighted with the level of service, customer care and helpfulness – definitely excellent
October 2020

Excellent, friendly and efficient prompt service from Helen, as ever.
October 2020

Always received an excellent service in all aspects. Nothing is ever too much trouble for Rob
October 2020

We value RNS as part of our core management team. All contacts we make are very helpful, advice available at all times thank you.
October 2020

The client service I receive from Amy Kirkham is exceptional!. Nothing is ever too much trouble, her advice and guidance is delivered in a way and of a level which is easy to understand. Similarly the support and sage advice by Adrian is always timely and to the point. Excellent service at a challenging time.
September 2020

Excellent Service
September 2020

I have always had an excellent service.
September 2020

Although our account with RNS has been small we would like to thank you for keeping the HMRC wolves at bay over the years, particularly over our retreat from Scotland. Special thanks to Sharon for her patience and guidance.
December 2019

Excellent service, prompt, professional services and I recommend to friends and family.
November 2019

We are delighted with the service that you provide. Thank you. You save us a great deal of “heartache” and stress!
February 2019

The service we get from RNS is excellent. Thank you.
January 2019

The support and advice from Rob Smith has been first class. Thanks go to Cheryl and colleagues too – they have provided an excellent service
November 2018

I have always received excellent advice and service from Rob and would recommend him to anyone
November 2018

As a long standing client of RNS I have always been impressed with their services. From friendly receptionists to accessible professionalism of accountants. I am quite satisfied. Would not hesitate to recommend RNS to anyone
November 2018

I am very grateful for the excellent service and support I have had from Helen and John
November 2018

Many thanks yet again for the excellent professional advice and look forward to another profitable year under your guidance
November 2018

I have been a customer of RNS since 1975, I have relied on you in a small way for financial and tax advice. During this time I have been more than satisfied with the help given, and the same applies to the present day.
October 2018

Rob and Cheryl have made the process of submitting our tax return easy. :) The computation reports are detailed but easy to follow. Thank you
October 2018

Very happy with the service which I have always received from RNS. It is always prompt, efficient and friendly
October 2018

Having utilised the services of RNSCA for a number of years, I am pleased with the help and aid I receive. Alex and Sinead have been good for me and my company
October 2018

Excellent service with no time wasting
October 2018

Extremely pleased with the efficiency and accuracy of your service
October 2018

While I realise my tax affairs are no longer as complex as they were, it is comforting to know that I have your excellent services available to ensure that I do not fall foul of the tax authorities
October 2018

Fantastic, professional and speedy service
September 2018

As usual Sharon Clarke provides an excellent service
August 2018

Excellent service as always. Thank you Andrew
August 2018

Swift and reliable service as always. Alex accommodated our accounts earlier than usual which was much appreciated. Happy with the services received
August 2018

As this is my first time using an Accountant, I am very pleased with the service that Alex and Sinead have provided. They have been very helpful and took their time to explain each step of the process, and things I have been unsure about. Would 100% recommend
August 2018

Excellent as always from Rob and team
August 2018

Excellent service and support from Sinead Hill
August 2018

Helen was very helpful in completing my tax return, answering any questions or concerns I have
August 2018

Alex is always available to answer our questions and replies promptly. He understands our business arrangements and acts accordingly
August 2018

Very happy with the service provided, the professional approach and client management experienced is very much appreciated, thank you.
June 2018

Service I have received from you has been professional and excellent. Thanks for all your help.
May 2018

Always a pleasure working with Bob Smith and RNS! Simple and Effective
May 2018

I have always been more than satisfied with the service I have received from you. The turnaround times have been brilliant. Love your service
May 2018

A big thank you to Rob and the team for all their help and support. It’s been a smooth transition to RNS and I have no hesitation in recommending its services
April 2018

Fantastic service, very happy with it
March 2018

The service we have received was excellent. All staff have been very friendly and approachable
March 2018

Both Rob and Sarah provide excellent advice and support throughout the year on all aspects of our businesses. Cannot recommend RNS enough
March 2018

Very satisfied with support and inputs from Alex Douglas. Responds promptly to questions via email or by phone.
February 2018

Superb service, always reliable – thanks Anita and Rob
January 2018

Helen came to my aid when I was so late with my tax return – and sorted me out in her usual unflappable style – thank you.
January 2018

We have found the service provided always very comprehensive and efficient. Many thanks.
January 2018

*THE BEST* - Very pleased with all the help I have received.
January 2018

I appreciate Helen's patience and support as I develop an understanding of what’s required and what’s allowed by HMRC. Everything is positive.
December 2017

We have had a positive experience with Helen and appreciate her help and advice.
December 2017

I am entirely happy with the services provided by Helen Webster. Her advice and guidance has been timely and welcome.
December 2017

The service was, as ever, excellent. Thanks once again to Helen for her help.
November 2017

Very good service from all people – from this I have chosen to use your services for looking after my pension.
November 2017

Quick efficient process. Helen has been good at communication and a pleasure to deal with.
October 2017

Very thorough, expeditions, polite and not without humour
October 2017

Great service as always. I would not hesitate in recommending your services to friends and family. Keep up the good work.
October 2017

RNS provide an excellent all round service. I have no negative comments or complaints whatsoever
October 2017

An excellent service, very customer friendly. I have recommended RNS to friends and will continue to do so.
October 2017

As always, an efficient, professional service and friendly service received. Many thanks
August 2017

The lovely and charming Helen always provides a helpful and professional service – definitely no complaints!
August 2017

I have over the years found RNS Accountants, reliable, courteous and highly professional. I am very happy with the services provided
August 2017

Always speedy service. All emails answered promptly. Very satisfied with the turnaround time
August 2017

I instructed Alex Douglas to complete my tax return for 2016-2017 and hereafter when applicable and the service has been brilliant. I have received my tax return very quickly and great customer service. Lindsay Brown has also been most helpful in answering queries. I would not hesitate to recommend your services to family and friends
July 2017

We find the service we receive from RNS is of a high quality and you answer the phone straight away
July 2017

25 years this year with RNS and still happy. Turnaround times with Lindsay Brown I am very happy with. Thanks
July 2017

Very satisfied with your service. The ladies have always been helpful and I am very grateful Mrs Lynaugh comes to me, it makes life much easier for a 91 year old and more pleasant
July 2017

As usual we have been provided with first class attention to detail, professionalism and courtesy. Thank you
June 2017

Delighted with the information supplied by Lindsay Brown – Many thanks
June 2017

A first class service. Many thanks Helen Webster for all your help.
June 2017

A high standard and first class service. Would certainly recommend. Helen and Gary very efficient.
May 2017

I think everything has gone great as it was my first time being self employed, I don’t think I could wish for better. Great stuff.
May 2017

I have always been very happy with my dealings with you. You have always dealt with my tax forms quickly and efficiently, with a very friendly attitude. Thank you.
May 2017

Professional job, quick turnaround. Thanks
May 2017

Once again I would like to thank Gary Makinson and the team at RNS for their prompt, efficient, helpful and friendly service. You are my “Go To” people and Gary is someone I trust to always give me prompt, fair and considered advice. Many thanks for all your help and support again, particularly this year 2017, as I had to face many professional changes
April 2017

Very happy with the excellent service I receive from Alex, John and Sarah and the team at RNS – Thank You
January 2017

Excellent service. Rob and his team at RNS have been very helpful in every step since we opened our practice in 2015
January 2017

As usual extremely helpful and professional – I don’t think I could submit a tax return without your help and guidance
January 2017

We are very pleased with the service provided by RNS. Alex Douglas is always on hand to answer any questions or sort any problems
January 2017

Always provided an excellent and efficient service
December 2016

Excellent service provided. We could not do the accounts by ourselves as they have become more and more complex over the years
December 2016

A very efficient service with a much appreciated computation summary
November 2016

Excellent service – Rob Smith is professional and provided a great service to us
November 2016

Alex and RNS have looked after our interest in a timely and professional manner. I would recommend to anyone in the future
November 2016

We are very satisfied with the quality and efficiency of your service, particularly with reference to our tax returns
November 2016

During the 38 years that we have dealt with you we have been more than happy with the service received.
October 2016

Very happy with the advice given, would recommend yourselves to family and friends who require advice.
October 2016

Excellent prompt and friendly service and very reasonable too!
October 2016

As ever, most helpful and supportive
October 2016

Thank you for an excellent and trouble free service
October 2016

As always, an absolutely ‘First Class’ service in all respects pertaining to both business and personal financial matters. No negative comments whatsoever.
October 2016

We have always received excellent advice and service from RNS at first with our business and now with our affairs after retirement. We have found the staff to be extremely friendly and helpful.
September 2016

I am very happy with the service I have received over the years and would like to thank the staff for the great service they have provided. Thank you.
September 2016

We are entirely satisfied with the professional advice and work done to prepare our tax returns. With special thanks to Lindsay.
September 2016

As usual the service has been excellent, timely and friendly.
September 2016

A big thank you to Helen for a job well done and with no fuss whatsoever.
August 2016

Dealt in the past with Bob Marris and now Helen Webster. Always experienced a very professional service. Any queries/questions I have had have been quickly explained. Thank you to Helen and the rest of RNS team
August 2016

I first retained your services in 1982. Over the years I have found your service to be excellent. I would especially commend the attention and diligence from Mrs Sharon Clarke.
July 2016

Excellent service, not sure what I would have done without you.
July 2016

Rob has provided a highly professional service, meeting all of my needs and enquiries promptly, with clarity. Thank you for an outstanding job – I have already referred you to my sister in law and recommended you to all my friends and colleagues.
July 2016

Always great service as usual.
July 2016

A fast and reliable service as always.
July 2016

Quick efficient return once we had provided all the relevant information. Email contact made the whole process much easier
July 2016

Excellent service as always, you make it very simple
June 2016

Service is excellent as usual, always very prompt. Appreciate being contacted by email.
May 2016

I have always been happy to deal with RNS who give me very good service on a friendly basis.
May 2016

All good, very pleased with service. Thank you very much for the quick turn around
April 2016

Professional services at its best
April 2016

Alex is very approachable, friendly in a very professional manner. We feel he is very knowledgeable in his field and feel very comfortable asking questions which he has never failed us. Thanks also to Debs Hare for payroll
April 2016

Brilliant! Alex is always available to handle my concerns, and has been very helpful with introducing me to required agencies, outside of RNS services
March 2016

Exceptional service and would recommend to anyone
February 2016

Catherine has been extremely helpful, guiding me through my accounts has been a great help. Thank you for your patience!
February 2016

Fast, efficient service. Straightforward correspondence and instructions giving me peace of mind – thank you!
January 2016

As usual a very professional and speedy process. Many thanks
December 2015

Excellent Service, very pleased with the outcome of the work you did for me
December 2015

Once again many thanks for the valuable service and the kind and valued advice freely offered when requested
December 2015

Excellent service and a pleasure to deal with
December 2015

Thank you for your prompt and excellent service
December 2015

Excellent turnaround, very pleased with the service
December 2015

Many thanks Rob and Sarah for all your hard work and assistance throughout the year
December 2015

Service as always is excellent. All staff that I have had contact with have been polite, friendly and professional. Great service for reasonable outlay.
December 2015

Been with RNS now for 5 years and always had a good service.
November 2015

Thank you for a fast, efficient and helpful service.
November 2015

Extremely happy with the service and guidance provided to date
November 2015

Fast, efficient service and friendly, thank you
November 2015

The quality of service and turnaround time on this occasion has been excellent
August 2015

Thank you, I am satisfied and happy with the service RNS provides, and am particularly pleased with the support I receive from Alex.
July 2015

Excellent service as always
July 2015

Outstanding service and advice offered by a friendly and approachable team
July 2015

As usual RNS have provided a 1st class service
July 2015

Very helpful and pleasant service. Thanks Angie
July 2015

As always Rob (Smith) and RNS have provided an excellent service. Rob is always at hand to answer any question I might have.
July 2015

Excellent service as always.
July 2015

Very helpful and excellent services.
July 2015

We are very happy with the service we have received. Alex has always been very helpful and forthcoming with all our enquiries and would definitely recommend RNS.
July 2015

RNS provide a fantastic service and Alex is always helpful and great in helping us with any problems, also the support staff are always polite and helpful.
April 2015

John is a great guy who is approachable and has always been able to help with any business queries I’ve had. He’s somebody I trust to look after financial aspects while I concentrate on the sales.
January 2015

Absolutely first class! I would not have been able to understand any of this process without Alex’s expert guidance.
January 2015

Excellent service.  Rob has been very proactive and implemented some key measures for future
December 2014

Excellent service, both fast and efficiently done
November 2014

I am very happy with the service received.  Alex answers all my questions and has done exactly as requested with regard to my company
September 2014

Your advice and service is much appreciated – thanks very much
– September 2014

Always a professional service, prompt response to any questions – very happy with the service provided
August 2014

Rob (Smith) is always happy to answer my (at times daft) questions.  He is an asset to RNS
July 2014

I would once again like to thank RNS, Gary Makinson, Debra Hare and Sue Buss for the professional service you have offered me over the past year.  Your help and support is valued very highly by my team and by me.  Many thanks
July 2014

We find the service provided by RNS to be highly professional and friendly and we are completely satisfied
June 2014

RNS’ input on our research and development tax relief has made a big difference, reducing our liability and enabling us to instead invest in the business.
June 2014

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