“ The service you kindly provide is excellent. Thank you for looking after me and my accounts. ”
December 2023
“ In my experience I have found RNS to be professional, prompt and consistent. I have used RNS for several years now, mainly for completing tax returns. I intend to continue using them for the foreseeable future due to the high quality, reasonably priced services they offer. ”
December 2023
“ Thank you to Rob Smith and Roger Whitehouse for their efficient service and thank you to Alex Douglas for contacting me about my pension. There are no complaints from me here! ”
December 2023
“ No Problems from start to finish. All staff – reception, Roger etc. are very professional. We always receive Tax Returns back within a few days. ”
November 2023
“ The service from RNS is first class. Customer focussed, to the point, efficient, timely, reassuring and all with excellent communication. I would highly recommend RNS to any of my business contacts. ”
November 2023
“ Thank you for the quick and efficient turn around of my Tax Return. A reliable and friendly service. ”
November 2023
“ Always first class and excellent service from both Helen Webster and Andrew Clayton. ”
November 2023
“ Excellent service as usual. ”
October 2023
“ Personal Service, Helen has a number of clients but is always aware of individual circumstances, Great service. ”
October 2023
“ Once again my sincere thanks for the excellent guidance and service I come to rely on. ”
October 2023
“ Having been a client of RNS for many years, working closely with Helen Webster and occasionally with input from Andrew Clayton when required. I have found all of your staff including your friendly reception staff (who make a wonderful cup of coffee!) a pleasure to work with as you are a credit to your profession! Thank you for all the help! Greatly appreciated! ”
September 2023
“ Service was excellent as always. ”
August 2023
“ Excellent service, friendly people, expert advice. Highly recommend. ”
August 2023
“ Very speedy return of self-assessment. Excellent Work. ”
August 2023
“ Excellent, prompt, helpful and friendly service that I have come to expect from Helen. ”
August 2023
“ A first class service as always. ”
July 2023
“ Very happy with the service provided once again. Many Thanks. ”
July 2023
“ In 1987 myself and three colleagues from started trading with Ian pounder as our Accountant with RN Store in Brigg. Thirty-six years later, I am still with RN Store! This is completely and solely due to the relationship that has existed between myself Ian, Angie, Debs, and Kerry and the rest of the staff at RN Store that I have crossed paths with over the years. I have no doubts at all it will continue to work at least as well as the last thirsty-six years. I hope that this shows fairly conclusively my satisfaction with RNS! ”
July 2023
“ Helen Webster completes my Tax Returns and she is 5 star. Very professional and friendly and I couldn’t ask for a better service. I always recommend her to friends looking for an accountant. ”
June 2023
“ Excellent service as always. ”
June 2023
“ Service is excellent very efficient and prompt. Very satisfied. ”
January 2023
“ I recognise that my tax calculation ‘accounts’ is very small for RNS. However, I have every confidence in the work carried out over many, many years by RNS on my behalf, which has been addressed in a professional and timely manner and I feel that I will receive full support and advice if required; a very good accounting service. I also use the financial advice department of the firm. ”
January 2023
“ RNS have provided me with excellent service for several years. I highly appreciate the professionals who support me (especially Angie). Thanks. ”
November 2022
“ Thank you for your services and your advice top class. ”
November 2022
“ Having been a client of RNS for many years, I have received excellent professional advice from Helen and whoever else involved. Service is excellent and always appreciated. Thank you. ”
November 2022
“ Always very helpful with quick responses. Very satisfied with service in all departments we deal with. Would recommend to others. ”
November 2022
“ Wonderful service – quick turnaround – thank you very much. ”
November 2022
“ Excellent service, always found them to be helpful with any queries. ”
November 2022
“ I am perfectly satisfied with the serviced from Mrs J Cousins-Woodrow in preparing my tax return. ”
October 2022
“ The service and attention that I have received is second to none. In some cases RNS has gone above and beyond which is always greatly appreciated. Thank you for your services. ”
October 2022
“ My accounts are relatively simple but are always delivered promptly and with a smile. Helen always offers help and advice. Excellent. ”
October 2022
“ I have used RNS serviced for many years (Tax/Pensions) and found them to be professional and friendly. As a company director I have also found serviced for company accounts to also be professional and advice accurate. ”
October 2022
“ Very thorough and straightforward service provided. Very happy client. ”
October 2022
“ Helen has been exceptional sorting out my mother’s tax return each year. Many thanks for all your support. ”
October 2022
“ I have always been pleased with the service, advice and turnaround times that I have been given. Everybody I have met have been very friendly. ”
August 2022
“ The service I have received has always been excellent, both on a business and personal level, thanks. ”
July 2022
“ As ever I very much appreciate and am grateful for Helens valued advice and guidance. A valued and comforting service – thank you. ”
July 2022
“ Very professional service. Quick responses to any queries. Very Impressed. ”
June 2022
“ Very professional service. Would certainly recommend RNS. ”
June 2022
“ I have had dealings with RNS for a number of years and have always been dealt with the utmost efficiency, speed and a friendly face. ”
June 2022
“ Helen always does an excellent job with my yearly accounts and I am very happy with the service I receive. ”
May 2022
“ Fantastic from start to finish. Very professional and prompt. ”
May 2022
“ No improvement needed, always polite and extremely helpful even through the last couple of difficult ‘Covid years.’ Thank you to all staff. ”
May 2022
“ Thank you Angie and Karen for all the support you both give to me. I always need advice for both businesses and I always receive support promptly. 5 stars for you both. ”
April 2022
“ Thank you so much, I am perfectly happy with your valuable service. ”
October 2021
“ Excellent service over many years. Turnabout times also excellent. ”
October 2021
“ Always excellent and most courteous service from all at RNS without exception, recommended to me several years ago and I have no complaints whatsoever. ”
October 2021
“ A friendly, prompt and helpful service. ”
September 2021
“ Excellent service. Gave good clear advice to help me make my decision ”
September 2021
“ Very happy with the service that we have again received this year ”
September 2021
“ Confidential & reliable service, would recommend ”
August 2021
“ Great 1-1 service. Advice by Helen was clear, would always recommend RNS ”
August 2021
“ As ever Helen's attention & guidance provides great comfort knowing everything is entirely as it should be. An excellent service and much appreciated ”
August 2021
“ I have always found Helen & Gary to be very efficient & prompt in answering any queries. A first class service. ”
July 2021
“ I have dealt with RNS for many, many years and have always found all my dealings have been dealt with to the highest standards. The reception staff have always sorted me out perfectly but most of all in recent years. ”
July 2021
“ Helen Webster has been my tax advisor for many years. I appreciate her professional knowledge & advice. She has gone at times above and beyond to ensure my tax affairs are in order. Always a pleasure working with Helen thank you. ”
July 2021
“ I have dealt with RNS for many, many years and have always found all my dealings have been dealt with to the highest standards. The reception staff have always sorted me out perfectly, but most of all in recent years. Helen has been a rock always efficient and friendly. ”
April 2021
“ Sinead has done my tax return for a number of years she is excellent couldn’t ask for a better service ”
April 2021
“ Very professional and dedicated service ”
February 2021
“ Great service and great advice as always! ”
February 2021
“ Professional & Reasonable service instils confidence ”
February 2021
“ We are relieved and very happy that our company tax accounts are dealt with so efficiently by Rob Smith and his Team ”
February 2021
“ Have always found RNS to be reliable and prompt when dealing with any queries. I would have no hesitation in recommending this business. ”
January 2021
“ Rob Smith and his team always provide a first class service much appreciated by Liz and I ”
January 2021
“ Good advice, always prompt returning calls and always helpful and understanding ”
January 2021
“ Helen has always done an amazing job on my tax returns and this year is no exception, Thank you. ”
January 2021
“ Excellent service at all times many thanks for advice and prompt attention ”
January 2021
“ We are relieved and very happy that our company tax accounts are dealt with so efficiently by Rob Smith and his team ”
January 2021
“ Very friendly and helpful thank you ”
December 2020
“ Always willing to help. Excellent service. Thank you ”
December 2020
“ Thank you for your service and all help you give me and my business. ”
December 2020
“ I first became a client since 1964 and you have always looked after my interest and I am very satisfied. Thank you very much. ”
November 2020
“ Thank you for all that RNS have done for our company over the years. Very Satisfied ”
October 2020
“ First class service (third year running) prompt completion all the paperwork accurate which gives confidence and reassurance, thank you ”
October 2020
“ I have always been delighted with the level of service, customer care and helpfulness – definitely excellent ”
October 2020
“ Excellent, friendly and efficient prompt service from Helen, as ever. ”
October 2020
“ Always received an excellent service in all aspects. Nothing is ever too much trouble for Rob ”
October 2020
“ We value RNS as part of our core management team. All contacts we make are very helpful, advice available at all times thank you. ”
October 2020
“ The client service I receive from Amy Kirkham is exceptional!. Nothing is ever too much trouble, her advice and guidance is delivered in a way and of a level which is easy to understand. Similarly the support and sage advice by Adrian is always timely and to the point. Excellent service at a challenging time. ”
September 2020
“ Excellent Service ”
September 2020
“ I have always had an excellent service. ”
September 2020
“ Although our account with RNS has been small we would like to thank you for keeping the HMRC wolves at bay over the years, particularly over our retreat from Scotland. Special thanks to Sharon for her patience and guidance. ”
December 2019
“ Excellent service, prompt, professional services and I recommend to friends and family. ”
November 2019
“ We are delighted with the service that you provide. Thank you. You save us a great deal of “heartache” and stress! ”
February 2019
“ The service we get from RNS is excellent. Thank you. ”
January 2019
“ The support and advice from Rob Smith has been first class. Thanks go to Cheryl and colleagues too – they have provided an excellent service ”
November 2018
“ I have always received excellent advice and service from Rob and would recommend him to anyone ”
November 2018
“ As a long standing client of RNS I have always been impressed with their services. From friendly receptionists to accessible professionalism of accountants. I am quite satisfied. Would not hesitate to recommend RNS to anyone ”
November 2018
“ I am very grateful for the excellent service and support I have had from Helen and John ”
November 2018
“ Many thanks yet again for the excellent professional advice and look forward to another profitable year under your guidance ”
November 2018
“ I have been a customer of RNS since 1975, I have relied on you in a small way for financial and tax advice. During this time I have been more than satisfied with the help given, and the same applies to the present day. ”
October 2018
“ Rob and Cheryl have made the process of submitting our tax return easy. :) The computation reports are detailed but easy to follow. Thank you ”
October 2018
“ Very happy with the service which I have always received from RNS. It is always prompt, efficient and friendly ”
October 2018
“ Having utilised the services of RNSCA for a number of years, I am pleased with the help and aid I receive. Alex and Sinead have been good for me and my company ”
October 2018
“ Excellent service with no time wasting ”
October 2018
“ Extremely pleased with the efficiency and accuracy of your service ”
October 2018
“ While I realise my tax affairs are no longer as complex as they were, it is comforting to know that I have your excellent services available to ensure that I do not fall foul of the tax authorities ”
October 2018
“ Fantastic, professional and speedy service ”
September 2018
“ As usual Sharon Clarke provides an excellent service ”
August 2018
“ Excellent service as always. Thank you Andrew ”
August 2018
“ Swift and reliable service as always. Alex accommodated our accounts earlier than usual which was much appreciated. Happy with the services received ”
August 2018
“ As this is my first time using an Accountant, I am very pleased with the service that Alex and Sinead have provided. They have been very helpful and took their time to explain each step of the process, and things I have been unsure about. Would 100% recommend ”
August 2018
“
Excellent as always from Rob and team ”
August 2018
“
Excellent service and support from Sinead Hill ”
August 2018
“
Helen was very helpful in completing my tax return, answering any questions or concerns I have ”
August 2018
“
Alex is always available to answer our questions and replies promptly. He understands our business arrangements and acts accordingly ”
August 2018
“ Very happy with the service provided, the professional approach and client management experienced is very much appreciated, thank you. ”
June 2018
“ Service I have received from you has been professional and excellent. Thanks for all your help. ”
May 2018
“ Always a pleasure working with Bob Smith and RNS! Simple and Effective ”
May 2018
“ I have always been more than satisfied with the service I have received from you. The turnaround times have been brilliant. Love your service ”
May 2018
“ A big thank you to Rob and the team for all their help and support. It’s been a smooth transition to RNS and I have no hesitation in recommending its services ”
April 2018
“ Fantastic service, very happy with it ”
March 2018
“ The service we have received was excellent. All staff have been very friendly and approachable ”
March 2018
“ Both Rob and Sarah provide excellent advice and support throughout the year on all aspects of our businesses. Cannot recommend RNS enough ”
March 2018
“ Very satisfied with support and inputs from Alex Douglas. Responds promptly to questions via email or by phone. ”
February 2018
“ Superb service, always reliable – thanks Anita and Rob ”
January 2018
“ Helen came to my aid when I was so late with my tax return – and sorted me out in her usual unflappable style – thank you. ”
January 2018
“ We have found the service provided always very comprehensive and efficient. Many thanks. ”
January 2018
“ *THE BEST* - Very pleased with all the help I have received. ”
January 2018
“ I appreciate Helen's patience and support as I develop an understanding of what’s required and what’s allowed by HMRC. Everything is positive. ”
December 2017
“ We have had a positive experience with Helen and appreciate her help and advice. ”
December 2017
“I am entirely happy with the services provided by Helen Webster. Her advice and guidance has been timely and welcome. ”
December 2017
“ The service was, as ever, excellent. Thanks once again to Helen for her help. ”
November 2017
“ Very good service from all people – from this I have chosen to use your services for looking after my pension. ”
November 2017
“ Quick efficient process. Helen has been good at communication and a pleasure to deal with. ”
October 2017
“ Very thorough, expeditions, polite and not without humour ”
October 2017
“ Great service as always. I would not hesitate in recommending your services to friends and family. Keep up the good work. ”
October 2017
“ RNS provide an excellent all round service. I have no negative comments or complaints whatsoever ”
October 2017
“ An excellent service, very customer friendly. I have recommended RNS to friends and will continue to do so. ”
October 2017
“ As always, an efficient, professional service and friendly service received. Many thanks ”
August 2017
“ The lovely and charming Helen always provides a helpful and professional service – definitely no complaints! ”
August 2017
“ I have over the years found RNS Accountants, reliable, courteous and highly professional. I am very happy with the services provided”
August 2017
“Always speedy service. All emails answered promptly. Very satisfied with the turnaround time ”
August 2017
“ I instructed Alex Douglas to complete my tax return for 2016-2017 and hereafter when applicable and the service has been brilliant. I have received my tax return very quickly and great customer service. Lindsay Brown has also been most helpful in answering queries. I would not hesitate to recommend your services to family and friends ”
July 2017
“ We find the service we receive from RNS is of a high quality and you answer the phone straight away ”
July 2017
“ 25 years this year with RNS and still happy. Turnaround times with Lindsay Brown I am very happy with. Thanks ”
July 2017
“ Very satisfied with your service. The ladies have always been helpful and I am very grateful Mrs Lynaugh comes to me, it makes life much easier for a 91 year old and more pleasant ”
July 2017
“ As usual we have been provided with first class attention to detail, professionalism and courtesy. Thank you ”
June 2017
“
Delighted with the information supplied by Lindsay Brown – Many thanks ”
June 2017
“ A first class service. Many thanks Helen Webster for all your help. ”
June 2017
“ A high standard and first class service. Would certainly recommend. Helen and Gary very efficient. ”
May 2017
“ I think everything has gone great as it was my first time being self employed, I don’t think I could wish for better. Great stuff. ”
May 2017
“ I have always been very happy with my dealings with you. You have always dealt with my tax forms quickly and efficiently, with a very friendly attitude. Thank you. ”
May 2017
“ Professional job, quick turnaround. Thanks ”
May 2017
“ Once again I would like to thank Gary Makinson and the team at RNS for their prompt, efficient, helpful and friendly service. You are my “Go To” people and Gary is someone I trust to always give me prompt, fair and considered advice. Many thanks for all your help and support again, particularly this year 2017, as I had to face many professional changes”
April 2017
“ Very happy with the excellent service I receive from Alex, John and Sarah and the team at RNS – Thank You ”
January 2017
“ Excellent service. Rob and his team at RNS have been very helpful in every step since we opened our practice in 2015 ”
January 2017
“ As usual extremely helpful and professional – I don’t think I could submit a tax return without your help and guidance ”
January 2017
“ We are very pleased with the service provided by RNS. Alex Douglas is always on hand to answer any questions or sort any problems ”
January 2017
“ Always provided an excellent and efficient service ”
December 2016
“ Excellent service provided. We could not do the accounts by ourselves as they have become more and more complex over the years ”
December 2016
“ A very efficient service with a much appreciated computation summary ”
November 2016
“ Excellent service – Rob Smith is professional and provided a great service to us ”
November 2016
“ Alex and RNS have looked after our interest in a timely and professional manner. I would recommend to anyone in the future ”
November 2016
“ We are very satisfied with the quality and efficiency of your service, particularly with reference to our tax returns ”
November 2016
“ During the 38 years that we have dealt with you we have been more than happy with the service received. ”
October 2016
“ Very happy with the advice given, would recommend yourselves to family and friends who require advice. ”
October 2016
“ Excellent prompt and friendly service and very reasonable too! ”
October 2016
“ As ever, most helpful and supportive ”
October 2016
“ Thank you for an excellent and trouble free service ”
October 2016
“ As always, an absolutely ‘First Class’ service in all respects pertaining to both business and personal financial matters. No negative comments whatsoever. ”
October 2016
“ We have always received excellent advice and service from RNS at first with our business and now with our affairs after retirement. We have found the staff to be extremely friendly and helpful. ”
September 2016
“ I am very happy with the service I have received over the years and would like to thank the staff for the great service they have provided. Thank you. ”
September 2016
“ We are entirely satisfied with the professional advice and work done to prepare our tax returns. With special thanks to Lindsay. ”
September 2016
“ As usual the service has been excellent, timely and friendly. ”
September 2016
“ A big thank you to Helen for a job well done and with no fuss whatsoever. ”
August 2016
“ Dealt in the past with Bob Marris and now Helen Webster. Always experienced a very professional service. Any queries/questions I have had have been quickly explained. Thank you to Helen and the rest of RNS team ”
August 2016
“ I first retained your services in 1982. Over the years I have found your service to be excellent. I would especially commend the attention and diligence from Mrs Sharon Clarke. ”
July 2016
“ Excellent service, not sure what I would have done without you. ”
July 2016
“ Rob has provided a highly professional service, meeting all of my needs and enquiries promptly, with clarity. Thank you for an outstanding job – I have already referred you to my sister in law and recommended you to all my friends and colleagues. ”
July 2016
“ Always great service as usual. ”
July 2016
“ A fast and reliable service as always. ”
July 2016
“ Quick efficient return once we had provided all the relevant information. Email contact made the whole process much easier ”
July 2016
“ Excellent service as always, you make it very simple ”
June 2016
“ Service is excellent as usual, always very prompt. Appreciate being contacted by email. ”
May 2016
“ I have always been happy to deal with RNS who give me very good service on a friendly basis. ”
May 2016
“ All good, very pleased with service. Thank you very much for the quick turn around ”
April 2016
“ Professional services at its best ”
April 2016
“ Alex is very approachable, friendly in a very professional manner. We feel he is very knowledgeable in his field and feel very comfortable asking questions which he has never failed us. Thanks also to Debs Hare for payroll ”
April 2016
“ Brilliant! Alex is always available to handle my concerns, and has been very helpful with introducing me to required agencies, outside of RNS services ”
March 2016
“ Exceptional service and would recommend to anyone ”
February 2016
“ Catherine has been extremely helpful, guiding me through my accounts has been a great help. Thank you for your patience! ”
February 2016
“ Fast, efficient service. Straightforward correspondence and instructions giving me peace of mind – thank you! ”
January 2016
“ As usual a very professional and speedy process. Many thanks ”
December 2015
“ Excellent Service, very pleased with the outcome of the work you did for me ”
December 2015
“ Once again many thanks for the valuable service and the kind and valued advice freely offered when requested ”
December 2015
“ Excellent service and a pleasure to deal with ”
December 2015
“ Thank you for your prompt and excellent service ”
December 2015
“ Excellent turnaround, very pleased with the service ”
December 2015
“ Many thanks Rob and Sarah for all your hard work and assistance throughout the year ”
December 2015
“ Service as always is excellent. All staff that I have had contact with have been polite, friendly and professional. Great service for reasonable outlay. ”
December 2015
“ Been with RNS now for 5 years and always had a good service. ”
November 2015
“ Thank you for a fast, efficient and helpful service. ”
November 2015
“ Extremely happy with the service and guidance provided to date ”
November 2015
“ Fast, efficient service and friendly, thank you ”
November 2015
“ The quality of service and turnaround time on this occasion has been excellent ”
August 2015
“ Thank you, I am satisfied and happy with the service RNS provides, and am particularly pleased with the support I receive from Alex. ”
July 2015
“ Excellent service as always ”
July 2015
“ Outstanding service and advice offered by a friendly and approachable team ”
July 2015
“ As usual RNS have provided a 1st class service ”
July 2015
“ Very helpful and pleasant service. Thanks Angie ”
July 2015
“ As always Rob (Smith) and RNS have provided an excellent service. Rob is always at hand to answer any question I might have. ”
July 2015
“ Excellent service as always. ”
July 2015
“ Very helpful and excellent services. ”
July 2015
“ We are very happy with the service we have received. Alex has always been very helpful and forthcoming with all our enquiries and would definitely recommend RNS. ”
July 2015
“ RNS provide a fantastic service and Alex is always helpful and great in helping us with any problems, also the support staff are always polite and helpful. ”
April 2015
“ John is a great guy who is approachable and has always been able to help with any business queries I’ve had. He’s somebody I trust to look after financial aspects while I concentrate on the sales. ”
January 2015
“ Absolutely first class! I would not have been able to understand any of this process without Alex’s expert guidance. ”
January 2015
“ Excellent service. Rob has been very proactive and implemented some key measures for future ”
December 2014
“ Excellent service, both fast and efficiently done ”
November 2014
“ I am very happy with the service received. Alex answers all my questions and has done exactly as requested with regard to my company ”
September 2014
“ Your advice and service is much appreciated – thanks very much ”
– September 2014
“ Always a professional service, prompt response to any questions – very happy with the service provided ”
August 2014
“ Rob (Smith) is always happy to answer my (at times daft) questions. He is an asset to RNS ”
July 2014
“ I would once again like to thank RNS, Gary Makinson, Debra Hare and Sue Buss for the professional service you have offered me over the past year. Your help and support is valued very highly by my team and by me. Many thanks ”
July 2014
“ We find the service provided by RNS to be highly professional and friendly and we are completely satisfied ”
June 2014
“RNS’ input on our research and development tax relief has made a big difference, reducing our liability and enabling us to instead invest in the business. ”
June 2014